Solutions
Look up policies or read FAQs to fix issues on your own
Help Center
- Password Criteria for a Student (NetID) Account
- Taking the Placement Test Online - Guide
- Exemptions for the Placement Test
- Requirements for an Invalid Student ID Number
- Downloading and Installing Respondus LockDown Browser
- Adding Examity to a Blackboard Course
- Downloading Respondus LockDown Browser
- Examity Student Getting Started and Support
- Requesting an Official Transcript through Student Clearing House
- Downloading and Install Microsoft 365 (Office)
- Downloading and Installing EasiNote at home
- Converting an Zoom Audio Transcript File .vtt to a Word Document
- Listing of Opened Computer Labs
- Joining Collage to Screen Share to the Interactive Touch Display
- Equipment List for an ITech Classroom
- Turning On a Classroom / Desktop Computer
- Resetting the Webex Application
- Setting Your Availability for Do Not Disturb in Webex
- Download and Installing Cisco Webex
- Creating a CCAC Zoom Account
- Updating your refund method in the Online Student Account Center
- Signing into the CCAC Help Center
- Connecting a laptop to a dock for the 1st time
- Setting Up Your Refund Method in the Online Student Account Center
- Accessing your Academic Email
- Setting up and Accessing your email through Outlook
- F Drive (Personal Drive)
- U Drive (Shared Drive)
- Connecting to CCAC-Wireless Wi-Fi
- Installing and Connecting to VPN using GlobalProtect for the 1st time
- Connecting to the VPN using GlobalProtect
- Adding a Network printer to your computer
- Downloading and Installing CCAC Go
- Requesting an Update to a Web, Portal, and Mobile Page
- Request Content to be put onto Digital Signage
- Completing your Master Promissory Note (MPN)